Olive Garden (Asheville, NC)
Well there isn't much to say about this place. Their current food service rating is a 96, but that is not what I've come here to talk about. Olive Garden is my mom's absolute favorite place to eat and it's a big treat for her to get to go. Such a disappointment!
The food was subpar, but the wait staff and hostess are terrible. I asked twice for them to bring me out some Diet Coke, but they continued to bring me out regular Coke. I hate regular Coke and I couldn't convince the lady that the first glass was correct, but the second one was terrible. Also, my child is loud and she had one of her moments. It was an off time and they were NOT busy. The hostess kept making angry faces at us and shaking her head. It was literally a three minute episode. I quickly got her to settle down.
It doesn't matter how good your food is, service makes or breaks a business. The Asheville location specifically needs some new recruitment in personnel. All three team members that we had to deal with were rude! Mom left there mad, upset, and somewhat embarrassed. Rating 4.5 out of 5 for the FOOD. 1 out of 5 for the service. If you do not like your job, find a new one.
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